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Computer Service Request Form

Please fill out all fields accurately. Incomplete or blank details (like missing serial numbers) cannot be processed by our dispatch system, and we will be unable to call you back or schedule your service.
 

Preferred Contact Method
Email
Text
Is your device an Apple device? If Yes, provide A# and EMC# in scope of work section below
Yes
No

What happens? Any error codes? Be as specific as possible.

Are You Ready to Schedule IT or Computer Repair Services?
Yes
No

Vague or incomplete locations are automatically rejected

System Type
Desktop Tower
Desktop All-in-One
Laptop

Our current policy does not allow us to service custom builds, gaming PCs, or printers of any type.

Look at the stickers on the bottom or side case of your device, do not just type "Laptop" or "Notebook"

I am in search of:
Please describe the technical difficulty you are facing?
Is your data duplicated? (backed up)
Yes
No

CRC Tech Solutions will not be responsible for ANY data loss.

Is the drive encrypted with something like BitLocker or FileVault?
Yes
No

If yes locate, your keys before service.

Are you able to provide the system password/PIN for software diagnostics and benchmarking?
Yes
No
I understand that specialized parts must be paid for in advance before they can be ordered or shipped.
Yes
Type of Service Appointment Needed?
Pick-Up / Drop-Off (Mandatory for All Repairs)
In-Home System Troubleshooting (Max 2 Hours, no repairs)
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